The tow truck or towing truck road assistance service is the transport service provided by a truck equipped with equipment in its body necessary to carry out complete roadside assistance to the client from one point of origin to another destination, whether it is the transport of a light or heavy vehicle , Motorcycle, machinery, goods or other type of element whose characteristics in terms of dimensions and weight are in accordance with the capacity of the tow truck that provides the service.

The price of tow truck service varies according to several factors that influence the price of the trailer. These factors can be: Type of Cargo or brand and class of vehicle, condition of the cargo or vehicle, size and weight of the cargo, place of origin, place of destination, towed route to be traveled, day of the week, time of the day (traffic), weather conditions. It is for this reason that it is necessary to previously have all this clear information in order to offer a budget that fits the client's pocket.

The accepted means of payment are: Cash, MasterCard credit cards, Visa credit card, American Express credit card, Discover credit card.

We offer a tow truck service near you because apart from having our own tow trucks in strategic locations, we maintain a strategic alliance with a large number of companies (our allies) that are available to provide the fastest service according to your location. in real time. That is why we provide a truck towing service timely and close to you. We take care of finding the available trailer truck near your area.

The tow truck procedure comprises several stages and each of them must be orchestrated between the administration and the operation. Initially, the call center receives a call from a customer who needs towing service for his vehicle. The client needs a budget and for this reason, he is asked to inform us of some characteristics that we need from the service such as: the source address, the destination address, type of cargo. If what is to be towed is a light vehicle or motorcycle, we request some additional characteristics such as make and model, current state of the vehicle to be towed; that is, if it is injured or simply stranded, condition of the tires, etc. If what is going to be towed is a heavy vehicle, machinery or merchandise, apart from the above information it is necessary to indicate the size of the body, if the vehicle has load on its body, how many tires the vehicle has, size and weight of the vehicle. vehicle and its bodywork, and also send some photos of it to evaluate its condition and determine the type of trailer truck that is needed for your best assistance. Once we have all the necessary information, we give you the budget and the estimated time that the trailer truck could take to reach the place of roadside assistance and in this way the client makes the decision to tow his vehicle with us or with the company that he decides. If the client accepts the budget and the estimated time, we proceed to send a service order which will be received immediately by the closest trailer truck operator to the roadside assistance place, who will contact the client by phone immediately. to inform you in more detail about the location and additional features of the service that the operator deems necessary. You must send the operator of the tow truck precise information on your location in real time, a photo of the status of the load or vehicle and additional information that the operator considers important to provide you with a better service.

Yes, there is no problem with towing the vehicle with flat tires, since we carry out the necessary maneuvers to load the vehicle without damaging the tires or the vehicle's traction.

No. Our operators are trained to transport your vehicle in tow trucks that comply with the traffic regulations stipulated by official bodies and are also equipped with specialized equipment for a safe transport or towing on the route that you request as a client. For this reason we offer confidence to the client so that they have peace of mind when using our towing truck services.

Tow Truck service can be requested in both ways; In other words, it can be requested as an immediate emergency service and can also be scheduled or scheduled for a specific time that the client decides.

The client can request the tow truck service to whomever he deems necessary or best suits him. You can request the service through your insurer or directly to us as an independent tow truck company, since the money paid for vehicle towing service can be reimbursed or returned to the client by the insurer if requested. It is an advantage to call us directly because it saves a lot of waiting time, since the administrative procedure calling the insurance company takes a long time.

Your vehicle will always be in the best hands while you request the tow truck service with us. The vehicle will be secured on all four wheels and the flat bed with special ties designed to withstand high pressures, sudden movements and long journeys. In addition to chains attached to strategic places on the vehicle's chassis for greater support and safety.

It is very likely that the independent loan service will arrive first because we are available 24 hours a day in strategic locations near you. In addition, you do not have to wait for administrative procedures such as those handled with insurance companies.

Indeed you cannot do it. For your safety and as a rule, it is not possible for you to travel inside your vehicle while it is being towed by a tow truck.

Our goal is that the time is as short as possible such as 20 to 30 minutes, but each case or each tow truck service is different and the time depends on many factors such as the time of day (vehicular traffic), state of the weather, place of origin, delay on the part of the client in providing accurate information, availability of tug trucks, etc.

Our service of tow truck or flat bed for vehicles is 24 hours. We work from Monday to Monday to offer you 100% coverage in the tow truck service.

We have trucks of various types: For light and armored vehicles, motorcycles, light machinery and goods, we have flat beds of various sizes and capacities according to the make and model of your vehicle, size of the machinery or merchandise. For heavy or oversized vehicles, we have tug trucks specialized in transporting this type of vehicle. Unlike the flatbed, these are trucks that have a hydraulic system that tows the vehicle by lifting it by one of its wheels (front or rear) according to the condition of the vehicle and travels with some of its wheels on the road. For heavy equipment such as agricultural machinery or construction machinery, a special transport truck with a low bed platform is necessary, which support a large capacity in weight and size.

For heavy or oversized vehicles, we have tug trucks specialized in transporting this type of vehicle. Unlike the flatbed, these are trucks that have a hydraulic system that tows the vehicle by lifting it by one of its wheels (front or rear) according to the condition of the vehicle and travels with some of its wheels on the road. - For heavy equipment such as agricultural machinery or construction machinery, a special transport truck with a low bed platform is necessary, which support a large capacity in weight and size.

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